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Integrated solutions for optimization of digital service processes.
The customer portal my DMG MORI is the digital solution for optimizing all service processes. Easy, quick and free for all DMG MORI customers.
Visiting mydmgmori.com, you can request your personal access. After successful login, all of your DMG MORI machines are clearly arranged at the home page.
With an easy upgrade from my DMG MORI to WERKBLiQ, you can benefit from all advantages of the customer portal at once for all machines. WERKBLiQ is your solutions for service and maintenance of the whole shopfloor.
As a DMG MORI Group company, the cross-manufacturer maintenance platform WERKBLiQ connects everyone involved in the service and maintenance process, thus increasing machine availability and allowing you to manage service resources more efficiently.
Every disruption, repair or alteration is digitally documented and archived. The chronologically maintained entries can be updated in real time and viewed by all authorized employees.
The vision to report incidents or irregularities directly to internal maintenance becomes reality with WERKBLiQ. The maintenance colleagues receive the concerns from production only via one channel and prioritize, schedule, finish and document them with just a few clicks.
Calendar overviews with clever filter functions ensure a perfect overview. Color scheme makes overdue maintenance directly visible. In addition to the automatic reminders you decide when and how to maintain - regardless of whether according to manufacturer specifications or own experience.
In your personal, structured and paperless storage you have all relevant documents such as manuals, reports and much more in a central place. With the help of intelligent search and filter functions, you can find the documents you need in no time at all.
In the WERKBLiQ analyses complex key figures from different sources come together and are structured in clear dashboards for you. One look is enough to get an impression of the relevant KPIs.
The NETservice especially has been developed to meet high requirements of customers in the machine tool industry and provides direct remote communication with the DMG MORI service. The main advantages are, in particular, the multi-user conference, maximum data security and optional plug-and-play connection of the SERVICEcamera of DMG MORI.
Prerequisite: DMG MORI Connectivity
CELOS Service APPs provide you with targeted troubleshooting support and intelligent machine maintenance.
Find out more about DMG MORI products and solutions for ongoing digitization– from the planning and preparation stages right through to manufacturing, monitoring and service.
