The offer of the Spindle Service ranges from professional spindle repair at a fixed price to the replacement spindle service.
Best-price guarantee for OEM spare parts
In accordance with its strong customer commitment DMG MORI is as of now, offering an exclusive best-price guarantee. If a customer finds a spare or wear part somewhere else, that is at least 20 percent cheaper, DMG MORI will reimburse the price difference to 100 percent. Dr. Maurice Eschweiler goes on to tell us: “This means we can ensure our customers get OEM spare parts at fair prices.” A customer can also save additional costs: “Ship-ping is free of charge for orders placed in the online shop.“
Spindle service at best prices directly from the manufacturer
DMG MORI continues to offer maximum manufacturer expertise where the spindle service is concerned. What is new here is the pricing structure, which allows customers to benefit from attractive conditions. The 18,000 SK-40 OEM spindle is one example where DMG MORI guarantees the best price. The offer of the Spindle Service ranges from professional spindle repair at a fixed price to the replacement spindle service. In this case, either a new or generally overhauled replacement spindle is installed. The advantage here is obvious according to Dr. Maurice Eschweiler: “We have over 1,000 spindles in stock that are available immediately for our customers.“
Significantly reduced service costs thanks to our new job flat rate
DMG MORI is introducing a transparent job flat-rate that is applicable as of now. This flat rate is a one-off charge per service order and technician. There are no longer any additional charges for travelling time, kilometers travelled or any flat charges for expenses and small parts. This adds up to service prices with an up to 50-percent price saving.